Privacy Policy

HangZhou Moyu Network Technology Co.,Ltd (hereinafter referred to as “us”) is fully aware of the importance of personal information to you, and will do its best to protect your personal information security and reliability. We are committed to maintaining your trust in us by adhering to the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clarity of purpose, the principle of consent, the principle of least adequate, the principle of ensuring safety, the principle of principal participation, the principle of openness and transparency. At the same time, we promise that we will take appropriate security measures to protect your personal information in accordance with GDPR standards.

Please read and understand this privacy policy carefully before using our products.

1. How we collect and use your personal information

Personal information refers to all kinds of information recorded electronically or in other ways, which can be separately or combined with other information to identify the identity of a specific natural person or reflect the activity of a specific natural person.

We will only collect and use your personal information for the purposes stated in this policy:

1.1 To provide account service for you

To complete the account creation, you need to provide the device ID of the device you are using.

The above information provided by you will be used by us continuously during your use of the service. When you log out, we will stop using and delete the above information.

1.2 To carry out internal data analysis and research, third-party SDK statistical services, and improve our products or services

We collect data based on your interactions with us and the choices you make, including your privacy settings and the products and features you use. We collect data may include the SDK/API/JS code version, browser, internet service providers, IP address, platform, timestamp, identifier, version of the application, the application distribution channels, independent device identifier, iOS advertising identifier (IDFA), android advertisers identifier, NIC (MAC) address, international mobile equipment identification number (IMEI), equipment type, terminal manufacturers, terminal equipment operating system version, session start/stop time, local language, time zone and network status (WiFi, etc.), hard disk, CPU, and battery usage, etc.

2. How we share, transfer and publicly disclose your personal information

2.1 Share

We will not share your personal information with any other companies, organizations or public authorities:

2.1.1 Share in the case of obtaining express consent: after obtaining your express consent, we will share your personal information with other parties.

2.1.2 We may share your personal information according to laws and regulations or mandatory requirements of government authorities.

2.1.3 Share with our affiliates: your personal information may be Shared with our affiliates. We will only share the necessary personal information and are bound by the stated purpose of this privacy policy. If affiliates want to change the purpose of personal information processing, they will ask for your authorization again.

2.1.4 Share with authorized partners: some of our services will be provided by authorized partners only for the purposes stated in this privacy policy. We may share some of your personal information with partners to provide better customer service and user experience. In this case, these companies must comply with our data privacy and security requirements. We will only share your personal information for legitimate, legitimate, necessary, specific, and specific purposes, and will only share the personal information necessary to provide services.

For companies, organizations and individuals with whom we share personal information, we will sign strict confidentiality agreements requiring them to handle personal information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures.

2.2 Transfer

We will not transfer your personal information to any company, organization or individual except:

2.2.1 Transfer with express consent: after obtaining your express consent, we will transfer your personal information to other parties;

2.2.2 When it comes to merger, acquisition or bankruptcy liquidation, if personal information transfer is involved, we will ask the new company or organization holding your personal information to continue to be bound by this privacy policy. Otherwise, we will ask the company or organization to seek authorization from you again.

2.3 public disclosure

We will publicly disclose your personal information only if:

2.3.1 Obtain your explicit consent;

2.3.2 Law-based disclosure: we may publicly disclose your personal information when required by laws, legal procedures, lawsuits or governmental authorities.

3. How we protect your personal information

3.1 We have used industry-standard security measures to protect personal information provided by you from unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures to protect your personal information. We use encryption to ensure data confidentiality; We use trusted protection to protect our data from malicious attacks. We will deploy access control mechanisms to ensure that personal information is accessible only to authorized personnel; And we will organize training courses on security and privacy protection to enhance employees’ awareness of the importance of protecting personal information.

3.2 We will take all reasonably practicable measures to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period of time required for the purposes stated in the cost policy unless the period of retention is extended or permitted by law.

3.3 The Internet is not a completely secure environment, and email, instant messaging and other forms of communication with our users are not encrypted, and we strongly advise you not to send personal information in such a way.

3.4 The Internet environment is not 100% secure and we will do our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or administrative protection facilities are damaged, which results in unauthorized access, public disclosure, tampering, or destruction of information, which results in damage to your lawful rights and interests, we shall be liable accordingly.

3.5 After the unfortunate personal information security incident occurs, we will inform you in a timely manner according to the requirements of laws and regulations: basic information and possible impacts of the security incident, the disposal measures we have taken or will take, Suggestions for you to prevent and reduce risks independently, and remedial measures for you, etc. We will inform you by email, letter, phone, push notification, etc. When it is difficult to inform the individual information subject one by one, we will issue the announcement in a reasonable and effective way.

At the same time, we will actively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.

4. Your rights

In accordance with China’s relevant laws, regulations, standards and practices in other countries and regions, we guarantee that you will exercise the following rights to your personal information:

4.1 Access your personal information

You have the right to access your personal information except for the exceptions provided by laws and regulations. If you want to exercise data access, you can access it yourself by:

Account information - if you wish to access or edit your account profile information and payment information, change your password, add security information or close your account, you can do so by tapping on avatars - system settings - customer service assistance within the product.

Search for information - you can tap avatars - system settings - customer service help to operate within the product. Or clear your search history, view and modify interests, and manage other data.

If you are unable to access these personal information via the link above, you can contact us using our Web form at any time, or send an email to [e-mail]. We will respond to your request for access within 30 days.

As long as we don’t need to invest too much in other personal information generated by your use of our products or services, we will provide it to you. If you want to exercise your data access, please email [e-mail].

4.2 Correct your personal information

You have the right to ask us to make corrections when you find that we are dealing with an error in your personal information. You may apply for a correction through the “4.1 Access your personal information” section.

If you cannot correct these personal information through the above link, you can use our Web form to contact at any time, or send an email to [e-mail]. We will respond to your request for correction within 30 days.

4.3 Delete your personal information

In the following cases, you can request us to delete your personal information:

(i). If our handling of personal information violates laws and regulations;

(ii). If we collect and use your personal information without your consent;

(iii). If our handling of personal information violates our agreement with you;

(iv). If you no longer use our products or services, or you log off the account;

(v). If we no longer provide products or services for you.

If we decide to respond to your request for deletion, we will also notify the entities that have obtained your personal information from us to delete in a timely manner, unless otherwise provided by law or regulation, or if these entities have your independent authorization.

When you remove the information from our service, we may not immediately remove the information from the backup system, but will delete it when the backup is updated.

4.4 Change the scope of your authorization

Each business function requires some basic personal information to complete (see “part 1” of this policy). You may at any time grant or withdraw your authorization consent for the collection and use of additional personal information collected.

You can do this yourself by:

Tap avatar - system settings - customer service help to operate in the product.

We will no longer process personal information when you withdraw your consent. However, your decision to withdraw your consent will not affect the processing of personal information previously carried out on the basis of your authorization.

If you don’t want to accept the commercial we sent you, you can cancel it at any time by:

Tap avatar - system settings - customer service help to operate in the product.

4.5 The subject of personal information cancels the account

You can cancel the previously registered account at any time. You can do this by yourself by:

Tap avatar - system settings - customer service help to operate in the product.

After the account is cancelled, we will stop providing products or services to you and delete your personal information according to your requirements, unless otherwise stipulated by laws and regulations.

4.6 The personal information subject gets a copy of the personal information

You are entitled to a copy of your personal information, which you can do by yourself:

Tap avatar - system settings - customer service help to operate in the product.

If the technology is feasible, such as data interface matching, we can also transfer the copy of your personal information directly to the third party designated by you according to your requirements.

4.7 Automatic decision making of constrained information system

In some business functions, we may only make decisions based on non-artificial automatic decision-making mechanisms such as information systems and algorithms. If these decisions significantly affect your lawful rights and interests, you are entitled to request an explanation from us and we will provide appropriate remedies.

4.8 Respond to your request above

For security, you may need to provide a written request, or otherwise verify your identity. We may ask you to verify your identity before processing your request.

We shall give you an answer within thirty days. If you are not satisfied, you can also complain through the following channels:

Tap avatar - system settings - customer service help to operate in the product.

For your reasonable request, we do not charge fees in principle, but for repeated requests beyond a reasonable limit, we will charge a certain cost. We may refuse requests that are unnecessarily repetitive, require too much technical means (for example, require the development of a new system or radically change current practices), pose a risk to the legitimate interests of others, or are highly unrealistic (for example, involving information stored on back-up tapes).

In the following circumstances, we will not be able to respond to your request as required by laws and regulations:

(i). Those related to national security and national defense security;

(ii). Those related to public safety, public health and major public interests;

(iii). Those related to criminal investigation, prosecution and trial;

(iv). You have sufficient evidence of subjective malice or abuse of rights;

(v). Responding to your request will cause you or other individuals or organizations to have their legitimate rights and interests seriously damaged.

5. How we handle children’s personal information

Our products, websites and services are aimed at adults. Children are not allowed to create their own user accounts without the consent of their parents or guardians.

In the case of the collection of children’s personal information with the consent of the parents, we will only use or publicly disclose such information if it is permitted by law, explicitly approved by the parents or guardians, or necessary to protect the child.

Although local laws and customs define children differently, we regard anyone under the age of 14 as a child.

If we find ourselves collecting children’s personal information without first obtaining verifiable parental consent, we try to delete the data as soon as possible.

6. How your personal information transfer globally

Since we provide products or services through a global network of resources and servers, this means that your personal information may be transferred to, or accessed from, foreign jurisdictions in the country/region in which you use the product or service after obtaining your authorization.

Such jurisdictions may have different data protection laws, or they may not even have them. In such cases, we will ensure that your personal information is equally protected by this clause. For example, we will request your consent to the cross-border transfer of personal information or implement security measures such as data de-identification before the cross-border transfer of data.

7. How is this privacy policy updated

We may adjust or change this privacy policy in due course. Any update of this privacy policy will be published on our website in a manner marked with the update time. Unless otherwise mandatory by laws, regulations or regulations, the content adjusted or changed will take effect 7 days after notice or publication. If you continue to use any of our services or visit our website after the privacy policy has been adjusted or changed, we believe that this means that you have fully read, understood and accepted the revised privacy policy and are bound by it.

8. How to contact us

If you have any questions, comments or suggestions about this privacy policy, please contact us by:

Email address: [e-mail]

Normally, we will reply within 30 days.
October 3rd, 2018