Build, operate, transfer and support

The best way to keep costs down and ensure a high quality cloud is to use a repeatable, standardised methodology for workload analysis, requirements gathering, deployment and operations.

Design and build

Together, we design your OpenStack cloud based on your hardware, scale, roadmap, applications and monitoring system.

We’ll guide you through the hardware specification process to maximise the efficiency of your capex, and we’ll tailor the architecture of your cloud to meet your workload, security, regulatory and integration requirements.

Then we build your cloud. It takes no more than two weeks. We do this at your office and in your preferred data center.
Operations

We take responsibility for the remote management and 24/7 availability of your OpenStack.

Your SLA covers uptime and performance. Your hardware and software are proactively monitored. Scale on demand with additional racks.

Canonical will tend to the infrastructure so that you can tend to your business workloads. The most important thing for a new private cloud is engagement with development and operations teams, to build confidence in the private cloud for application hosting.

This period will prove the business case for your OpenStack and ensure high service levels during the critical early stages of your journey, so you can evaluate OpenStack without making a large commitment to skills in a complex and unfamiliar technology.
We transfer control

On request, we’ll give you the keys. We provide training and a handover process with on-site cloud reliability engineers to ensure a smooth handover.

Some customers never want to operate OpenStack. For many people the benefit of the cloud is freedom from the infrastructure layer and Canonical’s managed OpenStack service offers that in your own data center.

But if you do want to take control, you have full visibility from the very beginning on every aspect of cloud management, performance tuning, log aggregation and monitoring.

There’s no better way to learn OpenStack than to run a cloud shoulder to shoulder with Canonical.
We support your operations

Once you have control of the cloud, Canonical provides 24/7 enterprise telephone support. Since we know the architecture of your cloud, problems are faster to debug and easier to resolve.